A 99.9% Server Uptime
Our website hosting platform is based on a solid, enterprise–class hardware configuration and a strongly tweaked Linux distribution. That’s why, no matter what your web site is, or how many website visitors you’ve got, or even if there is a denial–of–service assault, our web hosting servers will stay up and your sites will remain visible online.
All our Linux website hosting plans include a 99.9% server uptime guarantee. And no matter which datacenter you opt for, our guarantee remains the same.
A 99.9% Network Uptime
When you build your own cloud hosting system, it’s crucial that you also build your own network architecture. That is the reason why we built a custom–configured internal network in all our data center facilities. Based on premium–quality Juniper routers and switches, our internal network allows for faster–than–the–blink–of–an–eye data transmission speeds and is fully redundant.
Hence, you can enjoy a 99.9% network uptime in our USA based datacenter, in our United Kingdom based datacenter, in our Finland based datacenter, in our East Europe based datacenter and in our Australia based datacenter, irrespective of which hosting solution you have opted for.
A 30–Day Money–Back Guarantee
Just like with any other service, if it’s your hard–earned money at stake, you can’t feel truly secure. For this reason, with each of our cloud hosting plans we offer a 30–day money–back guarantee. If you don’t feel pleased with our hosting service or in case you wish to get a bit more powerful web hosting solution, such as a Linux VPS web hosting or even a Linux dedicated servers hosting – we will give you a full refund, without any obscure fees or return charges.
24/7 Technical Support
If you have ever had to wait around for hours for an answer, you’re aware of how aggravating this can be, even more so if your website is at stake. Because of this, our company offers you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our technical support engineers will be here and they will respond to you within 60 minutes. And the best part is that their average response time is below twenty minutes!