1 hour ticket response
We are devoted to providing a rapid and adequate response to every customer support ticket submitted by a customer. Our competent client service team members will review your problem and will think of the most effective option. We offer a 1–hour response time guarantee for all tickets. Actually, the average customer support ticket response time has proved to be twenty minutes.
An Excellent Help Desk Support Service
We’ve got a team of web hosting support technicians who are prepared to respond to all your inquiries anytime you need help. Most of our technicians have many years of experience in the Linux website hosting business, which implies that you can constantly depend on prompt and detailed answers to your requests.
A User–Friendly Help Center Section
To help you get a quick tip on how you can use a particular service, we have incorporated a truly user–friendly Help Center section in our Hosting Control Panel. You can browse through an immense collection of web hosting account management articles and website management articles, check out the F.A.Q. database or check our educational video tutorials.